Your relationship with our organization often starts with one of our sales professionals, and in many cases that bond continues for years and years. You will discover and come to appreciate that the individuals on our customer care team are prompt, reliable and dedicated to anticipating your needs and providing the stress-free relief you need before you even need it.
Our dedicated and experienced customer care team will provide the day-to-day interaction critical to making your experience one that is efficient, repeatable and predictable.
In fact, we strive to provide viable waste removal and portable toilet solutions for any and all situations. No job is too big or too small for us to handle. Our staff of enthusiastic customer care representatives is knowledgeable and ready to work hard to meet all of your expectations.
Our efficient accounting team at Gainsborough Waste and Texas Outhouse is a rare find in today’s waste industry environment.
With more than 139 years of combined experience in accounting, our Chief Financial Officer, accountants, billing specialists and collectors have the can-do attitude and knowledge to handle any of your accounting needs, no matter how easy or complex.
Our drivers are the unsung heroes of our company. Each driver has the knowledge, skills, and ability to provide frontline support for our clients. They work collaboratively with our customer care representatives and dispatchers to ensure they are on-time and on-task providing the optimal service at your job site or event.
Our reliable dispatcher team is focused on funneling information about each job from our customer care team to our drivers. We treat each job with the utmost attention to ensure the highest quality service for your job or event.
Our team’s aptitude, knowledge of the Greater Houston area, and commitment to understanding the unique needs of each job helps our operation run smoothly and efficiently to support the needs of our clients.
Our supervisors, dispatchers, mechanics, and yard guys tackle the toughest day-to-day issues to support our clients. The hard work and dedication of each operations team member allows us to go the extra mile for each job.